How to bypass automated answering and get to a real human quickly
Are you sick of those annoying interactive voice response (IVR) systems that many companies use? "Press 1 for Customer Service, Press 2 for Sales," as you navigate an increasingly frustrating maze of options in an effort to reach a human being who can answer your question or process your sale."
ivrhacks.com is a directory of shortcuts to IVR systems for companies around the world. These shortcuts allow you to exit this maze as quickly and as effortlessly as possible, taking you to a human operator.
Much of the shortcuts have been sourced from the various lists and databases that are scattered across the internet and others have been submitted by readers. The list covers many countries and new additions are welcomed.
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April 17th, 2007 - 19:48
What an awesome resource! Very practical, this will save me upto half an hour a week! The most frustrating systems are the “voice recognition” ones…what a misleading name! It even offers advice about how to bypass those, brilliant!
April 17th, 2007 - 22:28
Great to know this will help. I wonder if one business in an industry, banks for example, had an operator answer the phone every time you rang, would everyone switch to them just to avoid the automated systems?
May 25th, 2007 - 01:03
You may also want to mention about project that we have been working on – http://www.nophonetrees.com. We take the idea to the next level, as our website can connect you with live operators at the most popular companies!